# QMS2GO — Full Platform Description > Build Your ISO 9001 Quality System Without Hiring a Consultant ## Overview QMS2GO is an AI-native quality management platform designed to help companies build, maintain, and continuously improve their ISO 9001 quality management systems. The platform replaces the need for an external consultant by providing AI-powered guidance, document generation, and compliance monitoring throughout the entire QMS lifecycle. ## Company Facts - Legal and brand name: QMS2GO (always all capitals) - Founder and CEO: Onega Ulanova - Contact: onega@qms2go.com - Website: https://qms2go.com - Pricing: flat $490 per month for the core platform, not charged per seat - Awards: Hermes Creative Awards Gold; Communicator Awards Award of Distinction - Memberships: American Petroleum Institute (API), International Association of Drilling Contractors (IADC), American Society for Quality (ASQ) - Standards: ISO 9001:2015 full clause coverage, ISO 9001:2026 readiness, API Q1 alignment - Key integration: QuickBooks Online, bidirectional sync - Not a certification body: certificates are issued by accredited registrars, QMS2GO prepares companies for that audit ## Platform Capabilities ### 1. Foundation Building - **Voice-Guided Onboarding**: Talk to QMS2GO about your company by voice or text. The AI builds your quality system based on your answers. - **AI Roadmap Generator**: Creates a personalized implementation plan with 50+ tasks tailored to your organization. - **Procedure Generation**: Generates full procedures with quality scores in seconds. - **Custom Form Builder**: AI-powered drag-and-drop form creation with scheduling and automated distribution. - **Interactive Guides**: Voice-narrated walkthroughs for every module. ### 2. Quality Operations - **Quality Dashboard**: Real-time KPIs with drill-down analytics across all quality processes. - **NC/CAPA Workflow**: Full 8D methodology with AI-guided root cause analysis, 5-Whys, and Fishbone diagrams. - **Risk Register**: AI-suggested mitigations with risk heat maps and opportunity tracking. - **Internal Audits**: Plan, execute, and track audits with checklist items and finding management. ### 3. Organization & Records - **Document Control**: Version control, approval workflows, and cross-linking between documents. - **Competency Matrix**: Skills tracking, training records, and gap analysis for every position. - **Unified Calendar**: Audits, management reviews, calibrations, and training in one view. - **Equipment & Calibration**: Schedule calibrations, track results, and attach certificates. ### 4. Compliance Monitoring - **AI Compliance Analysis**: Scores every document against ISO 9001 requirements with clause-level references. - **Document Review**: Upload documents and receive instant compliance feedback identifying gaps. - **Linkage Verification**: Detects orphaned records and missing connections across QMS elements. - **Smart Alerts**: Notifications for overdue tasks, expiring certifications, and out-of-sync documents. ### 5. Built-in AI Quality Agent (QMS Genie) The platform includes a built-in AI quality agent called the QMS Genie with 66+ actions including: - Generate procedures, work instructions, and quality objectives - Analyze documents for compliance gaps - Create risk assessments and suggest mitigations - Draft CAPA plans and root cause analyses - Review nonconformance reports - Suggest audit checklist items - Auto-fill forms with organizational context ### 6. ISO 9001:2026 Readiness - **Free Crash Course**: A public, self-paced course covering all key changes in the upcoming ISO 9001:2026 revision — sustainability, digital transformation, risk and opportunity separation, ethics, supply chain resilience, and knowledge management. - **Readiness Certificate**: Earn a free downloadable certificate upon completing the crash course. - **Quick Guide PDF**: A 4-page downloadable reference covering the 6 key change areas and the 3-year transition timeline. ## Technical Specifications - 90+ AI-powered functions across the platform - 66+ AI agent actions - 100% ISO 9001:2015 clause coverage (with 2026 revision readiness) - Supports voice and text interaction - Web-based SaaS application - Role-based access control - Multi-organization support ## ISO 9001 Clause Coverage QMS2GO covers all clauses of ISO 9001:2015 and prepares organizations for the upcoming 2026 revision: - Clause 4: Context of the Organization - Clause 5: Leadership - Clause 6: Planning - Clause 7: Support - Clause 8: Operation - Clause 9: Performance Evaluation - Clause 10: Improvement ## Industries Served - Manufacturing - Construction - Food Processing - Medical Devices - Aerospace - Professional Services - Any industry pursuing ISO 9001 compliance ## Important Clarification QMS2GO does NOT issue ISO 9001 certificates. ISO 9001 certification is granted exclusively by accredited third-party certification bodies (such as BSI, TÜV, SGS, Bureau Veritas, etc.). QMS2GO helps organizations build and maintain their quality management system so they are prepared to pass their certification audit. ## Public Content Directory ### Marketing & Product Pages - https://qms2go.com/ — Homepage - https://qms2go.com/features — Full feature breakdown - https://qms2go.com/about — About the company - https://qms2go.com/demo — Schedule a demo - https://qms2go.com/subscription — Pricing & plans - https://qms2go.com/free-roadmap — Free ISO 9001 implementation roadmap generator - https://qms2go.com/partners — Partner program - https://qms2go.com/why-qms2go — Why choose QMS2Go ### ISO 9001:2026 - https://qms2go.com/iso-9001-2026 — ISO 9001:2026 revision overview - https://qms2go.com/iso-9001-2026/crash-course — Free interactive crash course ### Learning Hub - https://qms2go.com/learn — Learning Hub homepage - https://qms2go.com/learn/programs — Training programs catalog - https://qms2go.com/learn/blog — Quality management blog - https://qms2go.com/learn/blog/manufacturing-qms-shop-floor-guide — Manufacturing QMS: how a quality management system works on the shop floor (receiving, work orders and routing, in-process error-proofing, final inspection and shipping, CAPA/audit/management-review loop), mapped to ISO 9001:2015 clauses 7.1.5, 7.5, 8.4, 8.5, 8.6, 8.7, 9.3, 10.2. Authors: Onega Ulanova (CEO), technical review by Konstantin Dolgan, Ph.D. (CTO). - https://qms2go.com/learn/videos — Training videos - https://qms2go.com/learn/podcasts — Quality podcasts - https://qms2go.com/learn/articles — Research & academic articles - https://qms2go.com/learn/articles/scar-management-guide — Supplier corrective action request management guide - https://qms2go.com/learn/blog/qms-document-hierarchy-how-to-structure-quality-documentation — QMS document hierarchy: the four tiers of quality documentation (Tier 1 policy/scope/manual, Tier 2 procedures, Tier 3 work instructions and forms, Tier 4 records), the mandatory documented information of ISO 9001:2015 mapped clause by clause, the hand-off test for procedure vs work instruction, numbering and master-list practice, the trimmed document set for a 15-person shop, and the five structural findings auditors write. Author: Konstantin Dolgan, Ph.D. (CTO), technical review by Onega Ulanova (CEO). - https://qms2go.com/learn/document-control — ISO 9001 document control pillar guide: clause 7.5.2/7.5.3 requirements quoted verbatim, the seven-stage document lifecycle (draft, review, approve, issue, use, change, retain/dispose), the four-tier QMS document hierarchy, controlled vs uncontrolled copies, spreadsheet limits, and a 12-point document control software checklist. Author: Konstantin Dolgan, Ph.D. (CTO), technical review by Onega Ulanova (CEO). ### Document control — direct answers - Q: Does ISO 9001:2015 require a documented document control procedure? A: No. Clause 7.5.1 requires the documented information the standard requires plus what the organization determines is necessary for effectiveness; the controls in 7.5.2 and 7.5.3 must exist and be evidenced, but a standalone "document control procedure" is not mandated. Most auditors still expect the controls to be described somewhere. - Q: Is a quality manual still mandatory under ISO 9001:2015? A: No. The 2015 revision dropped the required quality manual and documented-procedure list. Guidance on structuring documented information is in ISO/TR 10013. - Q: What is the difference between a document and a record? A: A document says what should happen and is revision-controlled under clause 7.5.2 (procedures, work instructions, drawings, specifications, forms). A record is evidence of what did happen, is not revised, and is protected against unintended alteration under clause 7.5.3 (inspection results, calibration certificates, training evidence, signed shipping documents). - Q: What are controlled and uncontrolled copies? A: A controlled copy is tracked so it can be retrieved or replaced when a revision changes; an uncontrolled copy is stamped "uncontrolled — verify current revision before use" and carries no such obligation. Clause 7.5.3.1 requires that documented information be available where and when it is needed and be the current revision, so any printed copy at a point of use must be either registered or clearly marked uncontrolled. - Q: Is a spreadsheet enough for document control? A: It can satisfy the clause for a small organization, but the master list, the approval evidence and the removal of obsolete revisions from points of use are all manual, and every audit finding in this area traces to one of those three being out of step with reality. Software helps when it enforces the current revision at the point of use rather than merely storing files. - Q: What are the four levels of quality documentation? A: Tier 1 quality policy, scope and manual; Tier 2 procedures; Tier 3 work instructions, forms and templates; Tier 4 records. Four tiers is a convention, not an ISO 9001 requirement — clause 7.5.1 only requires the documented information the standard requires plus what the organization determines is necessary. - Q: What is the difference between a procedure and a work instruction? A: A procedure describes a flow that crosses roles or functions and names the hand-offs and triggers; a work instruction tells one person how to perform one task correctly at one station. If two roles appear, it is a procedure. - Q: How should quality documents be numbered? A: Use a flat sequential scheme that ties instructions and forms to their parent procedure (QP-08, WI-08-03, F-08-01), never encode departments, machines or people, and carry number, title, revision and owner on the document itself as clause 7.5.2(a) requires. - Q: How many procedures does a small manufacturer need? A: Typically eight to twelve, covering order review, purchasing and supplier control, receiving and final inspection, production control, nonconforming output, corrective action, calibration, competence, document and record control, internal audit and management review. - Q: Who should approve documents in a company without a quality department? A: A named role competent to judge suitability and adequacy — typically the process owner for technical accuracy plus one management approver. One reviewer and one approver is legitimate; the authority must be defined in advance and evidenced afterwards. ### Legal & Policies - https://qms2go.com/legal — Legal hub - https://qms2go.com/terms — Terms of Service - https://qms2go.com/privacy — Privacy Policy - https://qms2go.com/cookie-policy — Cookie Policy - https://qms2go.com/acceptable-use — Acceptable Use Policy - https://qms2go.com/eula — End User License Agreement - https://qms2go.com/dpa — Data Processing Agreement - https://qms2go.com/nda — Non-Disclosure Agreement - https://qms2go.com/sla — Service Level Agreement - https://qms2go.com/ai-transparency — AI Transparency Policy - https://qms2go.com/dmca — DMCA Notice - https://qms2go.com/refund-policy — Refund Policy - https://qms2go.com/information-security — Information Security Policy - https://qms2go.com/vulnerability-disclosure — Vulnerability Disclosure Policy ## Contact & Links - Website: https://qms2go.com - Pricing: https://qms2go.com/subscription - ISO 9001:2026 Crash Course: https://qms2go.com/iso-9001-2026/crash-course - Terms: https://qms2go.com/terms - Privacy: https://qms2go.com/privacy - [Reviews](/reviews): Where to read and leave independent QMS2GO reviews.