Your micrometer comes back from calibration and something is wrong. You used it on jobs since the last check. Does that mean those jobs are bad? Not automatically. ISO expects you to control the gage, evaluate whether previous measurement results were adversely affected, and take appropriate action based on what you find — not invent a blanket recall of everything the gage ever touched. In this video we walk through a practical shop-floor approach: • Control the unfit gage so nobody keeps using it for acceptance • Read what the calibration result actually shows • Find which jobs/measurements depended on that gage • Take action that fits the evidence • Keep records that connect gage identity, status, and measurement history Soft close: tools that keep gage status and measurement history connected make this review faster. QMS2GO is built for that kind of shop-floor quality work. qms2go.com #ISO9001 #Calibration #QualityManagement #Manufacturing #QMS2GO
Watch Your Gage Failed Calibration. What About the Parts You Already Shipped? — a free video from the QMS2GO Learning Hub for quality managers, internal auditors, and manufacturing leaders working with ISO 9001 quality management systems. Every video in the hub is produced by the QMS2GO quality team and is free to view without signup.
Certification and surveillance audits sample records, not intentions. This video is most useful when you map what it describes onto the documented information you already produce — procedures, approvals, corrective actions, calibration and training records — and close whichever of those is thin before the next audit cycle.
Most quality teams get the most value by treating each video as a working session rather than passive background. Note the ISO 9001 clauses referenced, compare what is described against how your own organization currently handles that requirement, and write down the gap. Where the gap is a missing record, a missing owner, or a process that lives only in someone's head, that is exactly what a certification or surveillance auditor will find first. Share the video with process owners and supervisors so quality ownership is not concentrated in one person.
Quality managers building or inheriting an ISO 9001 quality management system, internal auditors preparing an audit program to ISO 19011, consultants supporting multiple client sites, production and operations leaders who own corrective actions, and executives who need a plain-language view of how quality performance connects to on-time delivery, scrap, rework, and customer complaints. No prior auditor training is assumed, and every video in the hub is free to view without signup or a credit card.
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Your micrometer comes back from calibration and something is wrong. You used it on jobs since the last check. Does that mean those jobs are bad? Not automatically. ISO expects you to control the gage, evaluate whether previous measurement results were adversely affected, and take appropriate action based on what you find — not invent a blanket recall of everything the gage ever touched. In this video we walk through a practical shop-floor approach: • Control the unfit gage so nobody keeps using it for acceptance • Read what the calibration result actually shows • Find which jobs/measurements depended on that gage • Take action that fits the evidence • Keep records that connect gage identity, status, and measurement history Soft close: tools that keep gage status and measurement history connected make this review faster. QMS2GO is built for that kind of shop-floor quality work. qms2go.com #ISO9001 #Calibration #QualityManagement #Manufacturing #QMS2GO