Enhance Your Quality System and Management with QMS2GO
FAQ (Frequently Asked QUESTIONS)
QMS2GO is an AI-powered tool that leverages a large language model trained on extensive text datasets, including books, industry standards, research papers, and various other sources from the Internet. Think of QMS2GO as a highly advanced auto-complete tool. While it is not a quality management expert, it predicts the next part of the text based on the vast amounts of data it has been trained on. Its outputs can be surprisingly accurate but also occasionally incorrect. Consider QMS2GO as a creative muse that provides ideas and insights where there was previously a blank page. Running it multiple times can generate even more ideas! Additionally, QMS2GO can help identify mistakes and issues in your quality management documentation, offering an extra set of eyes. For more information, see our frequently asked questions below.
QMS2GO is built on OpenAI’s large language model, trained on an extensive dataset of 42 terabytes of text. This dataset includes licensed books, peer-reviewed journal articles, and publicly available content, specifically focusing on operational efficiency and Quality Management Systems (QMS).
Additionally, we have leveraged the extensive expertise and data accumulated by our QMS experts over their many years in the field. This expert knowledge has been meticulously gathered and validated to ensure its accuracy and relevance.
Moreover, we continuously enhance our model by integrating new knowledge through licensing quality and manufacturing-related literature and incorporating expert know-how. This ensures that QMS2GO remains up-to-date with the latest advancements and best practices in the industry.
No. QMS2GO is strictly available for quality management professionals today. It is a tool designed to help these professionals work much more efficiently, similar to how GitHub Copilot aids programmers.
QMS2GO’s output should always be reviewed by an expert. It is not meant to provide definitive advice to end-clients or replace human judgment. Instead, it serves as a tool to help quality management professionals work more efficiently. To ensure accuracy, we offer a feature where the advice generated by QMS2GO can be reviewed by experts. This service is available in our Tier 2 and Tier 3 packages, or upon request, to provide an additional layer of assurance and expertise.
The QMS2GO team, in collaboration with OpenAI, is continuously working to detect and mitigate bias in our product. While AI will never be perfect, we believe it can be trained to be less biased than the average human. Our ongoing efforts aim to improve the fairness and accuracy of QMS2GO’s quality management advice.
QMS2GO is currently in Early Access. We are gradually onboarding users who sign up for our waitlist to ensure quality for a broad variety of use cases and to ensure we have the capacity to service everyone effectively. You can sign up for the waitlist here.
Yes, we do. Please reach out using the contact form above if you would like to use QMS2GO to support pro-bono or nonprofit work.
We are currently exploring pricing models, but it will likely be a usage-based model since our computing costs grow based on the amount of usage.
The AI Assistant in QMS2GO offers a range of advanced features designed to streamline quality management processes, enhance productivity, and ensure compliance. Here are the key functionalities:
Advising on Best Practices:
- Implementing Changes: The AI Assistant provides expert advice on best practices for implementing changes within the quality management system, ensuring smooth transitions and minimal disruption.
- Resolving Nonconformities: It offers guidance on identifying and resolving nonconformities, helping maintain high standards of quality and compliance.
- Engaging Stakeholders: The assistant helps engage stakeholders effectively, providing strategies to communicate changes and gather feedback to foster a collaborative environment.
Reviewing and Implementing Compliance:
- Current Procedure Review: The AI Assistant reviews existing procedures for compliance with updated requirements, ensuring that all processes meet the latest standards and regulations.
- Implementing Changes: It aids in implementing necessary changes to align with new compliance requirements, providing step-by-step guidance to ensure thorough integration.
Generating Documents and Reports:
- Document Generation: By simply answering a few questions, users can generate new documents from scratch. This feature saves time and ensures that all necessary information is captured accurately.
- Audit Reports: On-the-go audit report creation is made easy with voice recording and photo uploading capabilities. Users can conduct audits in the field and generate comprehensive reports on the spot.
Comprehensive Document Analysis:
- Question Answering: Customers can ask questions within a single document or across multiple documents, including non-PDF file types, and receive clear, easy-to-understand answers with proper attribution.
- Enhanced Content Creation: The AI Assistant facilitates efficient information gathering from documents to create impactful content for emails, presentations, meeting notes, research summaries, and more.
Meeting Summaries and Generative Summaries:
- Automated Meeting Summaries: Automatically generate summaries from meeting transcripts, highlighting key points, topics, and action items to save time and ensure no important details are missed.
- Generative Outlines: Receive automatic outlines with headings and section-specific key points, helping focus on essential information in a streamlined format.
On-the-Go Productivity with Voice Prompts:
- Voice Prompt Feature (Mobile): Enhance productivity with voice prompts on QMS2GO Mobile. This feature allows users to quickly create content for emails, study guides, blog posts, and more, by providing key insights through voice commands.
Training Materials Creation:
- Instant Content Creation: Within minutes, the AI Assistant can create all necessary training materials, presentations, quizzes, and reports. This feature ensures comprehensive record-keeping and opens new opportunities for continuous improvement.
With these advanced capabilities, the AI Assistant in QMS2GO significantly enhances efficiency, accuracy, and compliance in quality management, providing robust support for various quality-related tasks and processes.
QMS2GO AI is designed to streamline and enhance quality management processes. It helps organizations manage documents and compliance, conduct audits and inspections, create training materials, engage stakeholders, and support continuous improvement. The AI can quickly review documents for compliance, generate new documents, and create comprehensive audit reports on the go. Additionally, it automates the creation of training materials and ensures all necessary documentation is up-to-date and easily accessible.
QMS2GO AI assists with document and compliance management by quickly reviewing and analyzing quality management documents for compliance with industry standards. It ensures that all procedures and policies are current with the latest regulations. The AI can generate new standard operating procedures, policies, and manuals by asking users a few questions, making the process of maintaining up-to-date documentation effortless.
Yes, QMS2GO AI is highly effective for conducting audits and inspections. It allows users to conduct audits in the field and instantly generate detailed reports, capturing voice notes and images. The AI helps identify nonconformities during inspections and suggests corrective actions, ensuring a thorough and efficient audit process.
QMS2GO AI streamlines training and development by rapidly creating training materials, presentations, quizzes, and reports. This ensures that staff training programs are comprehensive and up-to-date with minimal effort. The AI also supports employee onboarding by providing new employees with all necessary documentation and training materials instantly, making the onboarding process smooth and efficient.
QMS2GO AI engages stakeholders by advising on best practices for implementing changes within the quality management system. It provides clear, actionable insights and strategies for quality improvement, ensuring that all stakeholders are informed and aligned with new processes and procedures. This fosters a collaborative environment and supports effective change management.
Absolutely, QMS2GO AI enhances meeting productivity by generating summaries from meeting transcripts, highlighting key points, topics, and action items. This saves time and ensures that all important details are documented and easily accessible. The AI also helps create impactful content for emails, presentations, meeting notes, and research summaries, enhancing internal and external communication with clear and well-structured documents.
QMS2GO AI supports continuous improvement by identifying and resolving nonconformities efficiently, maintaining high standards of quality. It assists in implementing corrective actions and tracking their effectiveness over time. Additionally, the AI monitors and tracks the performance of quality management processes, providing insights that help identify areas for continuous improvement, ensuring that organizations are always moving towards better quality and compliance.
Since QMS2GO AI is currently in the early access phase, customers need to submit a request to gain initial access. To begin, visit the official QMS2GO website to learn more about the AI-powered quality management solution and its features. On the website, locate the early access request form and fill it out with your basic information, such as name, email address, organization details, and a brief description of your quality management needs. Optionally, you can request a demo session as part of your access request. A QMS2GO representative will reach out to schedule a personalized demonstration, showcasing the platform’s capabilities and answering any questions you may have. Once your request is reviewed and approved, you will receive an email with instructions on how to get started. This will include details about the onboarding process, training sessions, and access to customer support for any assistance required. During the early access phase, the QMS2GO support team will also assist with integrating the AI solution into your existing quality management systems and tools, ensuring a seamless transition. By submitting an access request and following these steps, customers can join the early access program and start leveraging QMS2GO AI to enhance their quality management practices.
QMS2GO is available worldwide, offering its AI-powered quality management solution to organizations across the globe in any language.
Customers will be able to provide feedback on QMS2GO AI through a dedicated feedback feature within the platform. Additionally, we will have bi-monthly calls with users to discuss their experiences, gather insights, and address any concerns. This dual approach ensures that we continuously improve QMS2GO AI based on user input and stay closely connected with our customers’ needs.
QMS2GO is committed to protecting customer data with robust security measures. We employ advanced encryption techniques to safeguard data both in transit and at rest. Our platform adheres to industry best practices and compliance standards to ensure data privacy and security. Additionally, we conduct regular security audits and have strict access controls in place to prevent unauthorized access. Our dedicated security team continuously monitors and updates our systems to protect against potential threats, ensuring that customer data remains secure at all times.
No, you cannot share your chat history with other users in QMS2GO.
This feature is currently not available to users.
QMS2GO takes an LLM-agnostic approach, selecting the best-in-class technologies to address various customer use cases. We currently integrate the OpenAI, Microsoft Azure OpenAI Service with our proprietary technologies to provide generative AI capabilities in QMS2GO.
No, QMS2GO does not train any LLMs on your content during your interactions with generative AI. The prompts provided to the AI Assistant do not modify the underlying model. Your content will not be used to train any LLMs that deliver QMS2GO’s generative AI capability.
QMS2GO does not look at your documents, prompts, or generated responses except in specific instances:
- Reported content, bugs, or vulnerabilities: When you report content (e.g., harmful, illegal, offensive), we investigate it by manually reviewing the document, prompts, and generated responses to make necessary adjustments to the service.
- User-Provided Feedback: For QMS2GO users who provide feedback, you can choose to share your documents, prompts, and generated responses during a session for product improvement purposes, which do not include training an LLM. This helps improve the operability of generative AI in QMS2GO and reduces hallucination, bias, and toxicity. If you prefer not to share your content, please uncheck the product improvement checkbox when providing feedback. If manual review of your content takes place, a limited group of trained personnel examines the content within an encrypted repository with strict access controls.
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